Shipping

 

Christmas:

During the month of December we ship daily and all items will be sent using first class insured mail. Last shipping date for the UK is 20th of December

International item are sent via a UPS fully tracking service. Tracking number will be sent as soon as items are shipped.

 

Rest of the Year:

All purchases are sent within 3 to 4 working days via a fully trackable service. Details of which will be emailed once items are despatched. All packages will need a signature on arrival.

All items are sent gift-wrapped. If you are buying multiple products, names will be written on the outside of each individual item on a small central sticker.

Receipts are sent via email and not included in parcels.

 

 

General Returns

We are happy to return any items bought via our online store within 28 days. Items must be unused and returned with packaging.

Please post the items back through your local post office. We cannot accept liability for items lost in transit. Refunds for goods and cost of postage will be processed once goods are received. Please email us with any problems, we are very happy to offer assistance.

 

Sale Policy

Sale items or products purchased online under ‘Special Promotions’ or the equivalent, that involve a reduction in price from the normal retail price can be returned within 14 days of receipt provided they are in their original condition.

 

Email Us: Hello@thecuriousyak.com

Phone Us: 07511 430597

Write to Us: Yak HQ. 20 Temple Farm,Sumpters Way, SS2 5RR